Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
**It is not our practice to ask for personal information prior to our onboarding process. We conduct in-person interviews with all of our candidates. Should you ever be asked to give out any of your personal information, please contact our Human Resources Department. **
Qualifications/Education/Skills:
- Strong customer service skills required
- Able to keep work area clean, neat, and organized
- Must be able to follow guidelines and directions in the kitchen and dining areas
- Strong will to assist customer needs and be able to ask for help when needed
- Must be well-groomed and professional
- Must be punctual and reliable
- Strong teamwork skills required
- Must be 18 or older, and have a high school diploma or GED
Job Purpose:
- Responsible for preparing and serving the daily breakfast bar, greeting each guest, and ensuring the guests are comfortable and overall satisfied.
- To assist in he preparation of food for events and banquets, as needed
Essential Functions:
Guest Services
- Support guest service as the main focus of the hotel
- Interacts with guests
- Communicates special requests made by guests
- Actively participates in Guest Service Initiatives
Breakfast Operations
- Providing personalized service to all guests
- Setting up and maintaining the breakfast bar as required by brand standards
- Taking inventory of food, beverages, and supplies needed for each day
- Preparing foods such as fresh fruit, coffee, and juices from concentrates
- Stocking coffee, juice, and milk machines or dispensers
- Setting up serving dishes/trays, utensils, cups, and other paper products
- Setting out/arranging cold food, such as pastries, cereals, etc.
- Clearing and cleaning tables as they are vacated
- Preparing and setting up hot and cold food items
- Follow menu requirements as provided by the brand
- Wiping up spills
- Restocking items consistently throughout the breakfast hours and for the next day
- Washing serving equipment and returning to storage
- Returning reusable food supplies to storage
- Keeping the breakfast area clean, including removing trash, cleaning breakfast area and kitchen counters, table tops, cabinets, and floors
- Listening and responding to guests’ requests and complaints
- Encourage guests to share their experience online
- Follow proper health standards on food prep, storage, sanitation, and other items the health inspector gives to the hotel
- Other duties as assigned
Work Environment:
- Inside office settings, brightly lit
- Occasionally working in smoky, loud, and confined areas
- Long periods of time on foot
- Strong emphasis on weekends
Compensation: $11.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
New Orleans Paddlewheels, Inc.
Our Story
New Orleans Paddlewheels, Inc. and New Orleans Tours, Inc./bigeasy.com is a family-owned group of companies with over 50 years of experience in the hospitality and events industry. Our holdings represent the finest in Louisiana travel services, meeting planning, transportation, accommodations, attractions, and entertainment. We have the knowledge and resources necessary to craft an unforgettable Louisiana trip or event.
Whether you’re cruising the Mississippi on an authentic riverboat, exploring the bayou on a swamp tour, attending a major sporting event, planning a wedding, or bringing your whole group to New Orleans, New Orleans Paddlewheels and New Orleans Tours has the expertise to make it happen!
Our Culture
With over 50 years in the hospitality industry as a family-owned company, we understand the value and importance of our employees. Our company recognizes the necessity for career development and nurtures talent throughout the companies. A career with us provides many opportunities for advancement in a family-like atmosphere that celebrates loyalty, inclusion, and diversity within our community.
Total Compensation
At New Orleans Paddlewheels and New Orleans Tours, we know it is important to balance a successful career with a healthy lifestyle involving family, friends, and community. We offer our employees a total compensation package that far exceeds the value of their base salary alone and helps employees achieve that balance.
Insurance Benefits include Medical, Vision, Dental, Voluntary Life Insurance, Hospital Indemnity, Critical Illness, Short Term and Long Term Disability, Cancer, and Accident coverage. Insurance benefits are available to full-time employees first of the month after 60 days with the company.
Full-time employees who have been with the company for 90 days are eligible for 40 hours of sick time. After one year full-time, employees are eligible for 40 hours of vacation time. We also offer six paid holidays per year.
**It is not our practice to ask for personal information before our onboarding process. We conduct in-person interviews with all of our qualified candidates who have been selected for an interview. Should you ever be asked to give out any of your personal information, please contact our Human Resources Department. **
Company Website: www.bigeasy.com
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