We require pre-employment drug screen and background check. In accordance to Coast Guard guidelines, random drug screens are performed throughout the year.
- Must be able to pass Responsible Service of Alcohol Test with a score of 90% or better.
- Welcome each guests personally within 30 seconds.
- Communicate with guests using clear and enthusiastic words, tone and body language at all times. Make guests feel appreciated through your actions.
- Work as a team with all Company’s personnel in order to maintain an effective atmosphere and an efficient food and beverage service.
- Work with others to keep all areas cleaned and stocked to Company’s standards at all times.
- Mix, garnish and serve alcoholic and non-alcoholic drinks for patrons of bar and dining room following standard recipes.
- Ring drink orders into computer immediately, collect money from guests for drinks served and make change.
- Arrange bottles and glasses to maintain an attractive display in agreement with Company’s standards.
- Wash and sterilize stemware.
- Be attentive! Offer your assistance before the guests has to ask for it.
- Count drinks Guests are served.
- Place current bar tabs in front of Guests with each order.
- Anticipate Guest’s needs. Follow the half-full rule when offering another drink. Be alert of Guest signals (raising a hand, looking directly at you, etc.), and acknowledge Guest so they know you will be right with them.
- Learn your guests’ names, occupations, and favorite drinks.
- Responsible service of alcohol. Should a guest reach the state you do not feel they should drive, we will supply a taxi. Do not hesitate to ask for management intervention if necessary.
- Other duties as directed.
- Walks and stands during entire shift.
- Continuously reach, bend, lift, carry, stoop and wipe.
- Remain stationary for long periods of time.
- Frequent washing of hands.
- Be Able to lift up to 35 lbs.
- Hazards may include, but are not limited to, slipping and tripping.
- You must be of legal age to serve liquor according to state law.
- Special Skills or knowledge necessary for this position.
- Basic mathematical skills, ability to handle money and give correct change.
- Basic reading skills.
- Basic computer skills.
- Basic knowledge of beer, wine and spirits, and be familiar with standard drink recipes.
- Excellent communication skills.
- Organizational skills
- Multi-task oriented.
- Knowledge of Company’s food & beverage specifications
- Knowledge of workplace safety procedures
- Must meet USCG physical examination requirements.
- Must submit to pre-employment drug testing and will then be subject to random screenings as per the US Coast Guard.
- Licenses certification, or registrations required for the position.
- State applicable health and/or alcohol compliance card
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
New Orleans Paddlewheels
Our Story
Constructed in Moss Point, Mississippi, the Paddlewheeler Creole Queen took her maiden voyage on October 1, 1983. She is an authentic paddlewheeler powered by a 24 foot diameter paddlewheel and the most modern, fuel efficient diesel-electric system ever installed in a boat of this class. Although a modern vessel, the Creole Queen is befitting of 19th century New Orleans. However, passengers of that era could never have conceived of a riverboat with her levels of luxury, comfort, and safety. Outer decks trimmed with patterned wrought iron hearken to a bygone era. Opulent interiors accented by Victorian draperies, soft period lighting, and Louisiana Cypress create a warm and inviting atmosphere.
The Paddlewheeler Creole Queen is a part of the Hospitality Enterprises, Inc. / bigeasy.com family-owned group of companies. Our holdings represent the finest in New Orleans travel services, meeting planning, transportation, accommodations, attractions, and entertainment. With over 40 years of experience, we have the knowledge and resources necessary to craft an unforgettable New Orleans trip or event.
Our Culture
With over 40 years in the hospitality industry as a family-owned company, we understand the value and importance of our employees. Our company recognizes the necessity for career development and nurtures the talent not only aboard our vessel but throughout the multitude of companies that are part of the Hospitality Enterprises holdings. A career with New Orleans Paddlewheels provides many opportunities for advancement as well as a family-like atmosphere which celebrates loyalty and diversity within our community.
Total Compensation
At New Orleans Paddlewheels, we know that it is important to balance a successful career with a healthy lifestyle involving family, friends, and community. We offer our employees a total compensation package that far exceeds the value of their base salary alone and helps employees achieve that balance.
Health and Insurance Benefits include Medical, Vision, and Dental Coverage. Insurance benefits are available to full-time employees after 90 days with the company.
Full-time employees who have been with the company for 90 days are eligible for 40 hours of sick time. After one year employees are eligible to start earning vacation time. We also offer six paid holidays per year.
Company Website: www.creolequeen.com
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