**It is not our practice to ask for personal information prior to our on-boarding process. We conduct in-person interviews with all of our candidates. Should you ever be asked to give out any of your personal information, please contact our Human Resources Department. **
The Creole Queen Paddlewheel is seeking individuals with superior work ethic and New Orleans hospitality personality to work as a Buffet Attendant/Server. If you think you have what it takes to deliver, read the duties below and apply.
The Creole Queen Paddlewheel is seeking individuals with superior work ethic and New Orleans hospitality personality to work as a Buffet Attendant/Server. If you think you have what it takes to deliver, read the duties below and apply.
We require pre-employment drug screen and background check. In accordance to Coast Guard guidelines, random drug screens are performed throughout the year.
Position Summary
Essential Duties and Responsibilities (Buffet Attendant)
The essential functions include, but are not limited to the following:
- Ensures the highest possible standards of guest service by listening and responding to guests and co-workers' concerns and questions
- Refills cooked hot and cold food items in the buffet line in their respective place according to Shift Manager’s direction.
- Provides support to kitchen team by notifying them in a timely manner when certain food items are needed.
- Responsible for keeping all hot and cold lines clean and appropriate serving utensils stocked.
- Responsible for maintaining the first-in first-out (FIFO) rotation of cold and hot foods, while setting up the line for opening and closing times.
- Communicates in a professional manner with kitchen personnel and guests
- Attends and satisfactorily completes all training as assigned.
- Performs other duties as assigned.
Essential Duties and Responsibilities (Server)
The essential functions include, but are not limited to the following:
- Ensures the highest possible standards of guest service by listening and responding to guests and co-workers' concerns and questions
- Table set-up
- Table service to include refilling water, bussing tables
- Polishing silverware
- Rolling silverware
- Closing duties to include re-set room, vacuuming, taking trash out, sanitizing according to company COVID-19 guidelines
- Performs other duties as assigned
Minimum Qualifications (Education, Experience, Skills)
- The physical ability to balance heavy items and carry heavy trays/tubs filled with various dishes
- To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily.
- Must have a high school education/GED
- Must be at least 21 years
- Must be able to multi-task and work in a team work environment
- Must be able to comprehend and follow instructions
- Must be able to lift and carry up to 50 lbs.
- Must be able to work long hours under stressful conditions.
- Must be able to stand in cold temperatures when entering walk in coolers, walk in freezers to obtain food products or return food products.
- Must be able to work in a hot environment produced by steam tables, or other cooking equipment that can give off extreme heat during peak times
- Previous restaurant experience strongly preferred
- High energy and stamina are required
- The ability to stay calm and work efficiently under pressure
- The ability to prioritize job duties and manage time effectively
- Strong verbal communication skills required
- Willingness to work evenings and weekends as required
- The ability to read menus, safety documents, etc.
- Must meet USCG physical examination requirements.
- Must submit to pre-employment drug testing and will then be subject to random screenings as per the US Coast Guard.
- Must submit to pre-employment background test.
Physical Demands and Work Environment
The physical and work environment demands described here are representative of those that
must be met by an employee to successfully perform the essential functions of this job. While
performing the duties of this position, the employee is regularly required to stand, sit, walk or
bend for prolonged. Talking and listening is also done on a regular basis. Specific vision abilities required by this position include the ability to adjust vision.
Specific required movements include the following: trunk-bend, rotate, push, pull, carry, arms' reach, lift, twist, rotate and leg-lifts.
Work is typically performed in the kitchen and serving areas where the noise level varies from moderate to loud depending upon business.
The employee may be exposed to the risks associated with work in a kitchen environment, with extreme heat or cold.
Subject to hazards which may cause personal bodily harm; smoke, common colds, influenza, dust, odors, and elevated noise levels.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand and walk with heavy trays/tubs (up to 50 pounds). The employee is occasionally required to sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. Specific sensory abilities required by this job include sight, taste, smell, and hearing.
While performing the duties of this job, the employee is occasionally exposed to raw meat, moving mechanical parts, airborne particles, hazardous materials, and risk of electrical shock. The noise level in the work environment is moderate to loud.
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will posses the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities.
Hospitality Enterprises, Inc. offers competitive wages.
Compensation: $13.00 - $15.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
New Orleans Paddlewheels, Inc.
Our Story
New Orleans Paddlewheels, Inc. and New Orleans Tours, Inc./bigeasy.com is a family-owned group of companies with over 50 years of experience in the hospitality and events industry. Our holdings represent the finest in Louisiana travel services, meeting planning, transportation, accommodations, attractions, and entertainment. We have the knowledge and resources necessary to craft an unforgettable Louisiana trip or event.
Whether you’re cruising the Mississippi on an authentic riverboat, exploring the bayou on a swamp tour, attending a major sporting event, planning a wedding, or bringing your whole group to New Orleans, New Orleans Paddlewheels and New Orleans Tours has the expertise to make it happen!
Our Culture
With over 50 years in the hospitality industry as a family-owned company, we understand the value and importance of our employees. Our company recognizes the necessity for career development and nurtures talent throughout the companies. A career with us provides many opportunities for advancement in a family-like atmosphere that celebrates loyalty, inclusion, and diversity within our community.
Total Compensation
At New Orleans Paddlewheels and New Orleans Tours, we know it is important to balance a successful career with a healthy lifestyle involving family, friends, and community. We offer our employees a total compensation package that far exceeds the value of their base salary alone and helps employees achieve that balance.
Insurance Benefits include Medical, Vision, Dental, Voluntary Life Insurance, Hospital Indemnity, Critical Illness, Short Term and Long Term Disability, Cancer, and Accident coverage. Insurance benefits are available to full-time employees first of the month after 60 days with the company.
Full-time employees who have been with the company for 90 days are eligible for 40 hours of sick time. After one year full-time, employees are eligible for 40 hours of vacation time. We also offer six paid holidays per year.
**It is not our practice to ask for personal information before our onboarding process. We conduct in-person interviews with all of our qualified candidates who have been selected for an interview. Should you ever be asked to give out any of your personal information, please contact our Human Resources Department. **
Company Website: www.bigeasy.com
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